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Common Boiler Faults in Dublin: What We See (and How to Fix Them)



As the colder months approach, boilers start showing their weak spots. Around Dun Laoghaire–Rathdown and greater Dublin, we at DDV Plumbing and Heating often get called out to the same recurring faults. Knowing what to look out for (or tell your engineer) can save time, stress and sometimes a hefty repair bill.


Here are the most frequent boiler problems we see, real fault codes on popular brands (e.g. Viessmann), and what you can do in the meantime.


Boiler installation in Killiney
Boiler installation in Killiney



1. Low Pressure / Loss of Pressure



What It Looks Like

  • Radiators cold or only warm at the bottom

  • Boiler display shows pressure below ~1 bar

  • The boiler may lock out or refuse to fire



Why It Happens

Small leaks in pipework or radiator joints

Bleeding the radiators without repressurising

Faulty filling loop or expansion vessel issues


In Dublin, this is one of the top issues in winter. 



What You Can Try

  • Repressurise using the filling loop (if your boiler allows it)

  • Check for visible leaks

  • Bleed radiators carefully


If it keeps losing pressure, call a plumber—there’s likely something internal that needs attention.


2. Frozen or Blocked Condensate Pipes


What It Looks Like

  • Boiler shows a “lockout” or fault code

  • You may see no visible heating or hot water


Condensing boilers eject acidic condensate via a pipe. If it becomes frozen or clogged (especially in very cold spells), the boiler may shut down for safety.  Valliant 2025



Quick Fix

  • Pour lukewarm (not boiling) water over the exposed section of the condensate pipe to thaw it

  • Clear any blockages


If that doesn’t work—or the pipe is buried—call a gas-engineer to sort it properly.



Strange Noises / Kettling



What It Sounds Like

  • Gurgling, rumbling or ‘kettle-like’ hiss

  • Occasional banging or rattling



Root Causes

  • Scale or sludge build-up in the heat exchanger

  • Air trapped in the system

  • Faulty pump


This is often called “kettling” in boiler talk. 



What to Do

  • Bleed radiators (air in the system is often the culprit)

  • If noise persists, a power-flush may be needed to cleanse the system



Fault Codes on Viessmann Boilers (and Others)



If your boiler is a Viessmann, here are some common error/fault codes you might see and what they often mean. (Always refer to your manual — codes can vary by model). Viessmann website.


Fault

What it often means

What to check/ do

5C / 5D / 5E / 5F

Communication fault between Vitotronic units

Try resetting; check wiring or contact your installer 

10

Outdoor-temperature sensor shorted / reading 0 °C

Inspect sensor wiring or replace sensor 

D4

Emergency mode, cooling down, internal bus error

Usually requires professional diagnosis 

F6 / F9 / 58 / F-E1 / F-E2

Burner fault / fan not at rest

Reset, but often needs engineer intervention 

A4

Burner blocked / pump airlock / flow not maintained

Look at internal circulation, commissioning settings 

If your boiler isn’t a Viessmann, similar error codes or symbols (e.g. “E”, “F”, “D”) may still point to sensor, pump, flame or communication faults. Always check the manual or the manufacturer’s website. 



No Hot Water But Heating Works (or vice versa)



What Happens

  • Radiators heat, but taps run cold

  • Or hot water but no heat



Possible Causes

  • Diverter valve failure

  • Issues with zone valves or motorised valves

  • Faulty thermostat or wiring


This is a fairly common issue in combi or system boilers. 




Boiler Turning Off Repeatedly / Lockouts



What You’ll See

  • Boiler fires, then shuts down mid-cycle

  • May display a lockout or fault code

  • Radiators get cold again



What Causes It

  • Low or high pressure

  • Blocked flue or air supply

  • Faulty thermostat or diverter valves

  • Internal safety devices tripping



This is another frequent call-out fault in Dublin. 



Leaks / Water Seepage



Where to Look

  • Around boiler base

  • Pipe joints, seals, pump housing

  • Pressure relief valve



Why It’s Serious

Even small leaks can lead to bigger corrosion or electrical damage down the line. 



When You Should Call Us


If you see any of these signs, here’s when to call DDV Plumbing and Heating:


  • Recurring fault codes that you can’t clear

  • Leaks or corrosion

  • Boiler refuses to fire

  • You smell gas or suspect carbon monoxide

  • You’re unsure or unsafe to proceed



We’re RGI / Gas-qualified and cover Dun Laoghaire–Rathdown and greater Dublin.




Final Tips


  • Keep an eye on your boiler’s pressure (aim for around 1–1.5 bar)

  • Bleed radiators at least once per season

  • Thaw condensate pipes before they lock out your system

  • Get annual servicing before winter hits





 
 
 

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